Privacy Policy

We collect information you provide directly to us, as well as certain data automatically when you visit our website.

Information you give us:

• Full name and username when submitting a quote request
• Email address and phone number for communication purposes
• Details about the items or products you are enquiring about
• Any additional message or description included in your request

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited and time spent on the site
• IP address and approximate geographic location
• Referring website (how you found us)

We use the information we collect strictly for legitimate business purposes:

• To process and respond to your quote requests
• To send confirmation emails and order status updates
• To contact you regarding your enquiry via email or phone
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations in Ghana
• To detect and prevent fraud or misuse of our platform

We only share your information in the following limited circumstances:

• Service providers: Trusted third parties who help us operate our website, bound by confidentiality agreements
• Legal requirements: When required by Ghanaian law, court order, or government authority
• Business transfers: In the event of a merger or sale of assets, your data may transfer as part of that transaction
• Your consent: Any other sharing only with your explicit prior agreement

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include encrypted connections (HTTPS), restricted database access, and secure email handling.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong passwords and exercise caution online.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyse site traffic.

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand page visits and behaviour (anonymised)
• Preference cookies: Remember settings you have applied

You can disable cookies in your browser settings at any time, though some features may not work as expected.

You have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to legal obligations
• Objection: Object to how we process your data in certain circumstances
• Withdrawal: Withdraw consent you have previously given at any time

To exercise any of these rights, please contact us using the details in Section 10.

Our website may contain links to external websites such as supplier platforms or logistics partners. PJ1 Ghana Limited is not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Our services are intended for adults and businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will take steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of the page.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.